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About John Frankovich

I founded iqi to help Professional Service Organizations (PSO) to grow, scale and elevate their businesses. 

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What iqi does

iqi works with PSOs to identify new revenue streams, grow customer demand, improve CSAT, increase margin, and maximize profitability. Our innovative approaches empower clients to achieve new levels of competitive advantage.

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Who iqi helps

iqi helps service organizations and technology product companies get better at what they do. I partner with technology consultancies, SaaS platform businesses, Customer Sucess departments, embedded services groups, and internal enterprise IT groups. 

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Business problems we can solve together  

Alignment of PS strategy, business model, and internal capabilities 

Optimizing inefficiencies across the engagement workflow

Growing market share through the development of new service offerings  

Accelerating revenue growth and new client acquisition with Sales best practices  

Strengthen strategic partnerships to improve just-in-time resource capacity demands   

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Business Value Partnership  

iqi is the strategic partner you can trust to collaborate with through:

  • Executive Advisory Services 

  • Fractional CxO / VP Engagements 

  • Strategic Turnkey Projects 

  • Hands-on BU Leadership

PSO Business Optimization 

Evolve and scale your professional services business model including optimizing sales, delivery, pricing, revenue growth and utilization

Service Portfolio Management 

Rationalize and align your Service Offering Portfolio with current market trends and strategic client demands

Technology Innovation Network

Leverage iqi's extensive partner network to expand your team, build a new one, white-labeled an offshore center, or have iqi manage existing initiatives

What people are saying about IQI

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Leo McCloskey
VP Marketing

We worked with IQ Innovation on several critical projects. Their deep expertise in the Big Data, Rules-Based Engines, and Project Management was critical to the success of these initiatives.  They came in, made an immediate impact, and delivered on what they said.


Patrick Flynn

CTO, Phytel

I wanted to let you know that everyone on your team has been awesome to work with. We are excited about realizing our business goals through this Healthcare Management Big Data / AI solution,


Deepak Jhangiani
Sr. Manager

For over 5 years, IQ Innovation has been my go-to partner for enterprise grade OTT / IPTV global deployment projects. Their amazing team of professionals made all the different in some of the largest streaming video initiative in the world whether it was VOD, AVOD, or Live content streaming.


Joaquin Rivamonte
Sr. Director

With Microsoft I had the ability to leverage any number of world class partners. IQ Innovation clearly out performed many of the much larger incumbent organizations. Their professionalism, deep expertise, and ease of working with puts them into a class of their own.


Companies that trust iqi

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